Client Services Administrator

2 weeks ago


Guildford, Surrey, United Kingdom AJ Chambers ® Full time
Job Title: Client Services Senior Administrator

We are seeking a highly skilled Client Services Senior Administrator to join our team at AJ Chambers ®. As a key member of our Internal Client Services team, you will be responsible for providing exceptional administrative support to our clients.

Key Responsibilities:

Develop solutions to ensure an exceptional service is provided at all times.

Consistently and appropriately update service users on progress and status of tasks where appropriate.

Work with service users to offer assistance where possible.

Support the Compliance & Risk Team with the completion of client due diligence, conflict checking and the Anti Money Laundering processes.

Deal with internal and external postal deliveries and arrange couriers' services as necessary.

Undertake all file closing procedures including the processing of archiving and retrieval.

Complete searches at the request of Partners, fee earners, Client Services Leads and Client Services Executives.

Supporting the Finance team by ensuring receipts, cheques and bills are correctly loaded onto the system.

Any ad hoc duties as requested by the business.

Requirements:

A minimum of 6 months administration experience.

GCSEs graded A to C to include maths and English (or equivalent level of qualification).

Solid customer service centric experience and work ethic.

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