Service Logistics Manager

1 day ago


Northwich, Cheshire, United Kingdom NHS Full time

**About the Role:** We are seeking a skilled and experienced Liaison Officer to join our team at University College Hospital London. As a key member of our operations team, you will be responsible for coordinating patient journeys, managing operational staff, and providing timely communication with patients, healthcare professionals, and other agencies.

The successful candidate will have excellent communication skills, be able to work under pressure, and have a strong understanding of control systems and data management. This is an exciting opportunity for someone who is passionate about delivering exceptional patient care and has a keen eye for detail.

**Responsibilities:
  • To coordinate patient journeys and manage operational staff to meet service demands.
  • To maintain accurate records of patient-related information and utilize control systems to plan patient journeys and manage resources.
  • To communicate effectively with patients, healthcare professionals, and other agencies through telephone and email.
  • To participate in ongoing service quality reviews and contribute to the development of the service.
  • To undertake administrative duties, including filing and data entry, as directed.

**Requirements:

  • Excellent oral and written communication skills.
  • Ability to work under pressure and handle multiple tasks effectively.
  • Inquisitive mind and proven questioning skills.
  • An assertive, empathetic manner with the ability to work effectively as part of a team.
  • Demonstrate a high level of commitment to providing an efficient and effective service.

**Salary Range:** The annual salary range for this position is £28,000 - £35,000, depending on experience.



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