Body Worn Video Service Technician
3 weeks ago
We are seeking a highly skilled and motivated Body Worn Video Service Technician to join our team at the Civil Nuclear Constabulary. As a key member of our team, you will play a vital role in ensuring the smooth operation of our Body Worn Video fleet, providing technical support and expertise to our officers and staff.
Key Responsibilities- Ensure the Body Worn Video camera fleet is available and fit for purpose, including responding to fault requests and swapping devices out for repair and maintenance.
- Liaise with a network of Body Worn Video Single Points of Contact at all CNC operational sites.
- Provide operational and technical advice and assistance to officers in the use of Body Worn Video and the associated software.
- Assist in the monitoring of files being retained to ensure compliance with policy.
- Accurately update the CNC's Body Worn Video asset management system, including Body Worn Video assets and accessories across multiple locations.
- Assist in the preparation of material to aid the delivery of Body Worn Video training.
- Analyse Body Worn Video data to provide up-to-date information on the effectiveness of Body Worn Video.
- Act as the liaison between all business areas and the Body Worn Video solution, working with those departments to produce or adapt working practice and policy documents.
- Review, update, and maintain both the internal and public-facing Body Worn Video web pages, ensuring they accurately reflect the force position on Body Worn Video.
- Good understanding of Body Worn Video and its capabilities.
- Self-motivated, proactive, and committed to continuous improvement.
- Able to establish and improve Service Management processes and procedures.
- Strong ability to communicate at all levels.
- Advanced interpersonal skills and well-developed ability to influence others to further the objectives of the organisation.
- Manages multiple tasks effectively by thinking things through in advance, prioritising, and managing time well.
- Excellent communications skills, with the ability to tailor communications to the appropriate audience.
- Good understanding of Microsoft Office applications, including MS Word, MS Excel, and PowerPoint.
- Required to work with discretion, confidentiality, and personal integrity.
- Experience of supporting a Body Worn Video fleet.
- Experience working and supporting in a multi-site environment.
- Understanding of the CNC organisation, its strategy, and objectives or experience of similar organisation.
- Experience of teaching and training (Learning and Development).
- Experience of using advanced digital applications, such as MS Forms, MS Lists, and Power Automate.
The Civil Nuclear Constabulary is an armed police service dedicated to the nuclear industry. Our vision is to be recognised as a provider of a world-class service for the protection of nuclear material and facilities. We are committed to delivering a high level of customer service and maintaining a Digital Evidence Management Solution (DEMS).
Benefits- 27.5 days annual leave, plus bank holidays.
- Additional 30 minutes time worked during the week to accrue additional leave, which can be used for the period between Christmas and New Year.
- Generous pension scheme (20.7% employer's contribution).
- Flexi-time working scheme.
- Bonus scheme – dependent on organisational performance, up to a maximum of 7% of salary.
- Officers and staff also have the opportunity to join the national Blue Light Card scheme, which offers discounts on a variety of products and services to those working in the emergency services, NHS, and Armed Forces.
- Enhanced family-friendly and sickness policies.
- Cycle to Work scheme.
We value and embrace the unique experiences, identities, and abilities that each of us brings to our roles. We strive to empower everyone to bring their authentic self openly and safely to work. Through our dedicated commitment to our affinity networks, ED&I team, and wider HR departments, we are on a journey to embed our ED&I commitments, ensuring the CNC is an employer of choice, where everyone feels included.
Travel RequirementsTravel throughout the UK will be required as part of this role.
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