Body Worn Video Service Technician

3 weeks ago


Culham, Oxfordshire, United Kingdom Civil Nuclear Constabulary Full time
Job Title: Body Worn Video Service Technician

Are you passionate about delivering exceptional service and ensuring the smooth operation of critical systems? Do you have a keen eye for detail and a talent for problem-solving? We're seeking a highly motivated and organized Body Worn Video Service Technician to join our team at the Civil Nuclear Constabulary.

About the Role:

As a Body Worn Video Service Technician, you will play a vital role in maintaining the integrity and functionality of our Body Worn Video (BWV) fleet. Your primary responsibilities will include:

  • Ensuring the BWV camera fleet is available and fit for purpose, including responding to fault requests and swapping devices out for repair and maintenance.
  • Liaising with a network of BWV Single Points of Contact at all CNC operational sites.
  • Providing operational and technical advice and assistance to Officers in the use of BWV and the associated software.
  • Assisting in the monitoring of files being retained to ensure compliance with Policy.
  • Accurately updating the CNC's BWV asset management system including BWV assets and accessories across multiple locations.
  • Assisting in the preparation of material to aid the delivery of BWV training.
  • Analysing BWV data to provide up-to-date information on the effectiveness of BWV.
  • Acting as the liaison between all business areas and the BWV solution, and working with those departments to produce or adapt working practice and policy documents.
  • Reviewing, updating, and maintaining both the internal and public-facing BWV web pages and updating when required to ensure it accurately reflects the force position on BWV.
About You:

We're looking for a highly skilled and experienced individual who possesses a good understanding of Body Worn Video and its capabilities. You should be self-motivated, proactive, and committed to continuous improvement. You'll need to be able to establish and improve Service Management processes and procedures, and have strong communication skills with the ability to tailor communications to the appropriate audience.

You'll also need to have a good understanding of Microsoft Office applications, including MS Word, MS Excel, and PowerPoint. Experience of supporting a Body Worn Video fleet, working in a multi-site environment, and understanding of the CNC organisation, its strategy, and objectives would be desirable.

What We Offer:

We offer a competitive salary, a generous pension scheme, and a range of benefits, including 27.5 days annual leave, flexible working hours, and a bonus scheme. We're committed to equality, diversity, and inclusion, and strive to create a workplace where everyone feels valued and respected.

If you're passionate about delivering exceptional service and ensuring the smooth operation of critical systems, we'd love to hear from you. Please submit your application, including your line manager's endorsement, and we'll be in touch to discuss further.



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