Apprenticeship Business Development Manager
3 weeks ago
To work closely with operational teams and manage a high-quality, customer-facing multi-channel customer engagement operation while driving sales, business development, account retention, and customer service across all apprenticeship programmes.
Manage the team on a customer-first, business generation, and retention process while maximizing opportunities in a range of products using multiple funding methods.
Generate opportunities and income for all apprenticeship programmes in line with budgets and forecast targets and accurately record and report the same.
Work closely with the learner and recruitment team to meet learner recruitment and vacancy filling.
To manage the team and lead on the identification, solutions, and securing of new business for large levy clients and SME growth across all apprenticeship.
To set, manage, and measure team targets, ensuring sales and engagement targets are achieved across all apprenticeship programmes in line with budgeted forecasts.
KEY RESPONSIBILITIESSupport the SLT in transforming the business by driving and delivering customer-first transformation and business growth through existing and new clients.
Manage and drive sales through the team across all apprenticeship programmes ensuring targets are set, managed, and achieved in line with budgeted forecast.
Lead the team on the identification and solutions to engage SMEs and large levy accounts in line with business plans and the sales growth strategy.
In line with budgeted forecasts and apprenticeships operations teams, set, manage, and monitor KPIs and targets for the apprenticeship business development teams, coaching and managing individuals to improve team and individual performance as well as organisational performance.
Monitoring, tracking, and interrogating sales/pipeline data to develop reports and business intelligence to aid in forecasting against budgets.
Identify, negotiate, or tender with new partners that could be beneficial.
Liaise with product/cluster/operations managers to ensure teams have up-to-date product knowledge and relevant collateral. Being credible and approachable at all levels with the ability to influence and persuade to support the organisational objectives.
Maintain ongoing competitor analyses and adapt activity as required.
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