Hotel Team Member

4 weeks ago


Manchester, United Kingdom Moxy Manchester City Hotel Full time

Job Profile

We're looking for a confident and charismatic individual who can bring the Moxy brand to life by creating a fun and relaxed environment that makes guests feel at home. You'll be responsible for delivering exceptional customer service, managing the bar, and ensuring a seamless guest experience.

Main Roles & Responsibilities

  • Providing exceptional customer service and creating positive experiences for guests
  • Running the bar and creating exciting cocktails
  • Managing hotel room inventory and checking guests in/out
  • Managing bills and payments
  • Preparing food, cleaning, tidying, restocking, and organizing BOH areas
  • Following all food safety, licensing, and health and safety policies to work safely

We're looking for someone with Moxie, which is all of these things:

  • Having high energy and a fearless do-it-yourself attitude
  • Being good with people and enjoying chatting with guests
  • Being a skilled multitasker who can balance hard work with great service
  • Knowing that being relaxed isn't the same as being lazy
  • Being a clear communicator fluent in English (and other languages a plus)

Useful Experience

  • Experience within the service industry
  • Knowledge of hotel systems such as Opera and/or Micros
  • Knowledge of Food Safety & Licensing laws
  • Personal experience of travel and travel industry

Perks

  • Full-time permanent contract with competitive pay and staff keep 100% of all tips
  • Access to the Marriott Explore program, giving discounted stays across 8,000+ hotels worldwide
  • 50% discount on food and drink
  • Marriott Learning & Development platform for all training requirements
  • Access to WeCare app – a solution designed to support your mental, physical, social, and financial wellbeing

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