Hotel Team Member
4 weeks ago
Job Profile
We're looking for a confident and charismatic individual who can bring the Moxy brand to life by creating a fun and relaxed environment that makes guests feel at home. You'll be responsible for delivering exceptional customer service, managing the bar, and ensuring a seamless guest experience.
Main Roles & Responsibilities
- Providing exceptional customer service and creating positive experiences for guests
- Running the bar and creating exciting cocktails
- Managing hotel room inventory and checking guests in/out
- Managing bills and payments
- Preparing food, cleaning, tidying, restocking, and organizing BOH areas
- Following all food safety, licensing, and health and safety policies to work safely
We're looking for someone with Moxie, which is all of these things:
- Having high energy and a fearless do-it-yourself attitude
- Being good with people and enjoying chatting with guests
- Being a skilled multitasker who can balance hard work with great service
- Knowing that being relaxed isn't the same as being lazy
- Being a clear communicator fluent in English (and other languages a plus)
Useful Experience
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
Perks
- Full-time permanent contract with competitive pay and staff keep 100% of all tips
- Access to the Marriott Explore program, giving discounted stays across 8,000+ hotels worldwide
- 50% discount on food and drink
- Marriott Learning & Development platform for all training requirements
- Access to WeCare app – a solution designed to support your mental, physical, social, and financial wellbeing
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