Head of Fulfilment Development

1 month ago


Welwyn Garden City, Hertfordshire, United Kingdom Tesco Full time
About the Role

At Tesco, we're committed to delivering exceptional customer experiences through our online grocery platform. As a Head of Fulfilment Development, you'll play a critical role in shaping the future of our Grocery Home Shopping operation. This is a dynamic and challenging position that requires a strong strategic thinker with excellent leadership and project management skills.

Key Responsibilities
  • Develop and implement strategies to drive business growth and improve operational efficiency in our Fulfilment Operation.
  • Lead cross-functional teams to deliver complex projects and initiatives, ensuring timely and within-budget completion.
  • Collaborate with senior stakeholders across Fulfilment, Online, and Technology functions to drive business outcomes and improve customer satisfaction.
  • Design and implement effective governance structures to manage risk and ensure compliance with company policies and procedures.
  • Develop and maintain strong relationships with key partners and suppliers to drive business growth and improve operational efficiency.
Requirements
  • Proven experience in programme management, with a strong track record of delivering complex projects and initiatives.
  • Excellent leadership and communication skills, with the ability to motivate and inspire teams to achieve business outcomes.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and drive business decisions.
  • Experience working in a fast-paced, dynamic environment with multiple stakeholders and priorities.
  • Ability to work collaboratively with cross-functional teams to drive business outcomes and improve customer satisfaction.
What We Offer

We're committed to providing a comprehensive benefits package that supports the well-being and career development of our colleagues. This includes:

  • Annual bonus scheme of up to 45% of base salary.
  • Car cash allowance.
  • Holiday starting at 25 days plus a personal day (plus Bank holidays).
  • Private medical insurance.
  • Retirement savings plan - save between 6% - 10% and Tesco will contribute 1.5 times this amount.
  • 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave.
About Us

At Tesco, we're committed to serving our customers, communities, and planet a little better every day. We believe in the power of diversity, equity, and inclusion, and we're proud to be a Disability Confident Leader. We're a big business with a range of diverse full-time & part-time working patterns across our many business areas, which means we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate, and innovate.



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