Customer Service Representative
4 weeks ago
We are seeking highly motivated and customer-focused individuals to join our team as Hybrid Customer Service Agents. As a Hybrid Customer Service Agent, you will be responsible for delivering exceptional customer experiences through a combination of phone, email, and chat interactions.
Main Responsibilities:
- Provide timely and effective responses to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a professional and courteous manner
- Meet or exceed sales targets and productivity standards
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
Requirements:
- Previous customer service experience, including experience delivering against clear targets
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Basic computer skills and proficiency in Microsoft Office
What We Offer:
- A competitive hourly rate of £11.55
- The opportunity to work in a dynamic and supportive team environment
- Ongoing training and development opportunities
- A fun and inclusive company culture
How to Apply:
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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