Global Technical Services Expert
1 day ago
**Exceptional Customer Support in Scientific Manufacturing**
The OpportunityAn esteemed organisation seeks an accomplished Technical Support Engineer / Product Support Engineer to lead its technical services team. In this pivotal role, you will be responsible for delivering top-notch customer support for advanced products, driving business success through exceptional service standards.
This exciting position demands a strong foundation in Physics and Material Sciences, with in-depth knowledge of optics, fibres, and lasers. You will collaborate closely with customers to offer expert advice on product choice, troubleshooting, and technical assistance.
About Our ClientOur client is a pioneering company operating in the scientific manufacturing sector, renowned for its global presence and commitment to innovation. With numerous facilities worldwide, we deliver customised solutions to meet diverse customer needs.
Essential Qualifications- MSc or higher in Physics with a solid grasp of Material Sciences.
- Demonstrable experience in laboratory settings, particularly in fields like optical fibres, optics, electronics, or lasers.
- Outstanding communication skills, ideally acquired in a customer-facing environment.
A generous estimated annual salary of £55,000 - £70,000 reflects the value we place on talented individuals who can excel in this critical role as a Technical Support Engineer / Product Support Engineer.
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