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Partnerships and Improvement Manager
2 months ago
We are seeking a highly skilled and experienced professional to join our team as a Partnerships and Improvement Manager. This is an exciting opportunity to play a key part in delivering partnership working and transformation at Yorkshire Ambulance Service NHS Trust.
Key Responsibilities- Develop and maintain effective networks and relationships with Integrated Care System (ICS) partners, commissioners, and other external stakeholders.
- Represent Yorkshire Ambulance Service NHS Trust at regional forums, networks, operational resilience groups, and place-based working groups, providing expertise on urgent and emergency care developments.
- Make recommendations for service developments to the Director of Partnerships and Operations in response to system priorities and gaps in provision.
- Report on service developments, including presentations to large groups, service users, stakeholders, and staff, ensuring that complex information is clearly and succinctly imparted.
- Undertake and present monthly analysis reports on performance, projects, and service development activities to internal and external audiences.
- Identify and analyze complex service developments and improvements, considering various options and providing recommendations to the Director of Partnerships and Operations.
- Ensure effective service models and patient pathways by assessing and analyzing systems information, including clinical outcomes, complaints, service feedback, patient surveys, and handoff numbers.
- Support the development of the Operations Area Plan, Clinical Pathways, and Promotion Plan, including roles, responsibilities, targets, and outcomes, using internal and external governance and guidance.
- Contribute to the development, implementation, and maintenance of processes for monitoring progress against agreed plans, including internal and external reporting, and making adjustments to achieve changing priorities as required.
- Oversee and manage place-based program projects and schemes, ensuring key deliverables are achieved on time and in budget.
- Identify, implement, and share new ways of driving operational and service excellence across the ICS.
- Master's degree or higher, or equivalent industry experience.
- Successful project and program management experience.
- Experience of working in the NHS, leading change, and service improvement with measurable outcomes.
- Experience of working with system partners, commissioners, and other external stakeholders.
- Ability to write and present reports that collate, analyze, and interpret complex quantitative and qualitative data.
- Confidence in working with senior leaders, advising, and challenging as necessary.
