Field Service Technician

1 week ago

Aberdeen, Aberdeen City, United Kingdom KION Group Full time

About KION Group

KION Group is one of the world's leading manufacturers of forklift trucks and warehouse equipment. We operate in over 100 countries worldwide and have around 13,000 people working for the brand. A worldwide network of more than 8,500 service technicians ensures maximum availability of KION trucks and solutions, and based on its worldwide logistics network, KION guarantees spare part delivery within 24 hours.

Our Team

We are currently looking for a Field Service Technician to join our team in the Scottish Region. The geographical patch to be covered is the KY postcode area.

About the Role

We are looking for vehicle technicians or mechanical engineers who have experience working as a forklift technician, plant fitter, plant technician, vehicle technician or a similar type of role. Experience within plant equipment, powered access equipment, agricultural machinery, motor vehicles or industrial cleaners may make this role perfect for you.

Key Responsibilities

  • Find, diagnose, and rectify faults, and undertake preventative maintenance on KION forklifts and other material handling equipment at our customer sites.
  • Work with everything from small pallet trucks, through to IC trucks, VNA trucks and automated trucks.

Requirements

  • Experience in at least one of the following areas: Mechanical engineering, Electrical engineering, Hydraulics.
  • NVQ level 3 (or equivalent) qualification, although this is not essential.
  • IT literate and able to use latest technology to keep accurate records and place orders.
  • Full UK driving licence.
  • Good communication skills to liaise with our customers and your internal colleagues.
  • Ability to work both independently and as part of a team.
  • Take pride in your work and complete tasks to the highest standard.
  • A high level of accuracy and attention to detail.
  • A positive and can-do attitude.
  • Flexibility to adapt to the changing needs of the role.
  • A desire to be a KION brand ambassador.

What We Offer

  • Salary will depend on experience.
  • 40 hour working week.
  • Door to door payment.
  • Overtime opportunities.
  • Occasional on-call support required paid in addition to your salary.
  • Company van and fuel card, with the option for private use.
  • Van washing through fuel card account.
  • 25 days annual leave.
  • Company pension scheme - 6% employer contribution; minimum 4% employee contribution.
  • Discount scheme, with access to deals from some of the UK's largest brands.
  • World class KION specialised product training.
  • Full Forklift Driver Licence.

What to Expect

  • Structured 6-week on-boarding and training plan.
  • Buddy support system in place.
  • In boot overnight parts deliveries.
  • PPE and Uniform supplied.
  • Uniform cleaning service.
  • Ongoing manufacturer training on our market-leading range of material handling equipment.
  • Local support from a network of colleagues.
  • Varied role with day-to-day different challenges.

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