Retail Store Team Lead New Kensington

1 week ago


London, Greater London, United Kingdom Tbwa ChiatDay Inc Full time
Job Title: Retail Store Team Lead New Kensington

Estimated Salary: $62,000 - $80,000 per year

Cresco Labs is a leading cannabis company with a commitment to excellence and customer satisfaction. We are seeking an experienced Retail Store Team Lead to join our team in New Kensington, PA.

About the Role:

The successful candidate will be responsible for supporting day-to-day operations of the dispensary, directing workflow of staff, and performing store opening and closing procedures. As a leader, you will manage customer escalations, reinforce team culture, and act as an ambassador of the company's mission.

Key Responsibilities:
  • Lead a team of hourly members, providing onboarding, training, coaching, and feedback.
  • Maintain knowledge of retail business fundamentals, including inventory management, opening/closing procedures, and operational workflows.
  • Ensure compliance with all company policies, state and local laws, and industry standards.
Requirements:
  • Experience in retail or customer-facing role, preferably in the cannabis industry.
  • Excellent leadership and communication skills.
  • Able to work independently and as part of a team.


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