Localization Expert

6 days ago

London, Greater London, United Kingdom Farfetch Full time

FARFETCH is a leading global luxury fashion platform driving business success through a positive community of creators, curators and consumers. We're looking for a talented Localization Expert to join our team in London.

About the Role

The successful candidate will be responsible for ensuring the quality, consistency and cultural relevance of FARFETCH's brand across multiple platforms. This involves localizing brand & marketing copy, UX copy and B2B content while managing an external network of language vendors for Dutch.

Your Key Responsibilities:

  • Localise and adapt brand & marketing copy, UX content, and B2B materials to ensure they resonate with local audiences;
  • Ensure a seamless customer journey by translating and adapting UX copy, making it intuitive and culturally relevant for users;
  • Manage an external network of translation vendors, providing guidance and feedback to ensure that all outsourced copy assets meet FARFETCH's quality standards and deadlines;
  • Develop and deliver language training materials and guidelines to internal teams and external vendors, ensuring consistency and adherence to brand voice across all channels;
  • Collaborate closely with internal teams such as marketing, product, and UX design to ensure that all localised copy aligns with business objectives and resonates with the target audience;
  • Conduct regular quality reviews and audits of website content, identifying areas for improvement and ensuring alignment with language guidelines;
  • Actively participate in cross-functional projects, contributing insights on localisation strategies and supporting the global content teams in delivering high-quality localised copy;
  • Lead efforts to continuously improve language quality, identifying and addressing areas for optimisation in both internal and vendor-delivered content.

You'll need:

  1. Native-level fluency in Dutch, with exceptional written and verbal communication skills;
  2. Proven experience in localising brand, marketing, and B2B copy, with a strong understanding of how to engage and connect with audiences through compelling and culturally relevant content;
  3. A solid background in UX localisation, understanding how to adapt content to create an intuitive and seamless user experience for local markets;
  4. Experience building and maintaining language guidelines, style guides, and terminology databases, with a commitment to upholding language quality across the website;
  5. Skilled in creating training materials and delivering language guidelines to internal teams and external partners to ensure consistency and adherence to brand standards.

We offer:

  • Employee Pension Scheme;
  • Flexible Benefits Program;
  • Health Insurance & Critical Illness cover;
  • Flexible work environment.

Estimated Salary: £55,000 - £65,000 per annum.

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