Duty Manager

3 weeks ago


Juniper Green, Edinburgh, United Kingdom Nuffield Health Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at Edinburgh Fitness and Wellbeing Centre. As a key member of our operations team, you will be responsible for ensuring the smooth running of our club, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Lead and manage our team of colleagues to deliver exceptional customer service and maintain high-quality standards
  • Conduct tours for prospective new members, showcasing the benefits of our club and driving sales growth
  • Oversee health and safety, ensuring a safe and secure environment for our members and staff
  • Collaborate with our sales team to achieve sales targets and grow our membership base
  • Develop and implement strategies to improve customer satisfaction and retention
What We Offer

As a Duty Manager at Nuffield Health, you will have the opportunity to work in a dynamic and supportive environment, with a range of benefits including:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Collaborative and supportive team environment
  • Access to our state-of-the-art fitness facilities and equipment
Requirements

To be successful in this role, you will need:

  • Proven experience in a customer-facing role, with a strong focus on sales and customer service
  • Excellent communication and leadership skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
How to Apply

If you are a motivated and experienced individual who is passionate about delivering exceptional customer service and driving sales growth, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you


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