Digital Identity Expert

5 days ago


Manchester, United Kingdom ProofID Full time

We are seeking a highly skilled Digital Identity Expert to join our team at ProofID, a leading Identity and Access Management (IAM) specialist with a global presence. The successful candidate will be responsible for providing technical customer support to complex identity and access management solutions.

In this role, you will work closely with our customers to anticipate and resolve issues, manage small consultancy style projects, and ensure high levels of communication across multiple stakeholders. You will also be responsible for maintaining clear and effective communications with all stakeholders both external and internal.

To succeed in this position, you will need to have a strong background in IAM solutions, including experience with the Ping Identity suite of products or other similar technologies. You will also need to have excellent problem-solving skills, as well as the ability to translate technical information into understandable language for non-technical stakeholders.

The ideal candidate will have a consultative approach based on sound functional expertise and the ability to build support for proposals and Service Level Agreements (SLAs). Experience with ITIL certification and scripting languages such as Java, Groovy Scripting, HTML, PHP, and Python is highly desirable.

We offer a competitive estimated salary range of £45,000 - £60,000 per annum, depending on experience, plus a range of benefits including professional development opportunities, flexible working arrangements, and a positive and inclusive company culture.



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