Store Visual Support Specialist

2 months ago


Northampton, Northamptonshire, United Kingdom JD Group Full time
About JD Group

Established in 1981, JD Group is a leading retail organization specializing in Sports Fashion, Outdoors, and Gyms. With over 60,000 colleagues and 3,400 stores across 30 markets worldwide, we strive to be the leading global omnichannel retailer in the sports and outdoor industry.

Job Overview

As a Visual Merchandising Assistant, you will play a crucial role in providing visual support to our stores, engaging customers through creative product placement and utilizing the latest fashion trends. Your responsibilities will include creating window and in-store displays while maximizing store profitability through enticing visual concepts.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, addressing complaints and inquiries, and ensuring the personal appearance of sales team members meets company guidelines.
  • Sales: Achieve and exceed sales targets, monitor staff service levels, and utilize in-store devices to offer customers the full product range.
  • Visual Merchandising: Attract and engage customers through the latest visual techniques, maintain sales floor standards, and keep stock clean and presentable.
  • Training and Development: Encourage personal progression, assist with new starter inductions, and support the development of existing staff.
Requirements
  • Previous retail experience, preferably as a supervisor.
  • Excellent time management and communication skills.
  • Proficiency in Microsoft Outlook, Word, and Excel.
Benefits
  • Incremental holiday allowance.
  • Staff discount on JD Group and other brands.
  • Pension scheme (dependent on role).
  • Personal development opportunities.


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