Insurance Underwriter Assistant

10 hours ago


Swansea, City and County of Swansea, United Kingdom ERS Full time

About the Role

We're seeking an enthusiastic and detail-oriented Assistant Underwriter to join our ERS Motor Insurance Team in Swansea. As an entry-level position, this role offers a fantastic opportunity to learn and grow within the insurance industry.

Key Responsibilities

  • Work closely with insurance brokers and direct clients to handle new enquiries, policy amendments, and renewals.
  • Act as a key liaison between the business and customers, providing regular updates throughout the process.
  • Maintain effective working relationships with brokers and other stakeholders.
  • Produce policy documentation and create correspondence for customers and brokers.
  • Develop a deep understanding of our products and services to become a subject matter expert.
  • Contribute to a culture of change as an individual and team member.

Desirable Skills and Experience

  • Ability to work both independently and as part of a team.
  • Excellent interpersonal skills for successful client communication.
  • High level of accuracy and attention to detail.
  • Understanding of good customer service principles.
  • Excellent organisational skills and prioritisation abilities.
  • Drive to continually improve processes and services.

What We Offer

  • Training and support for career development.
  • Flexible employee benefits, including discounts from retailers.
  • Bonus opportunities and annual salary review.
  • Opportunities to progress your career with ERS.
  • Cert CII Apprenticeship Qualifications Fully Funded (if desirable).
  • Paid volunteering days.
  • Vibrant Swansea office location with hybrid working.


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