Senior Retail Manager

4 weeks ago


London, Greater London, United Kingdom Le Labo Full time

About Le Labo

Le Labo is a perfume house that composes with creative perfumers and uses high-quality raw ingredients.

We are looking for a Counter Manager to lead, coach and develop our team of Fragrance Specialists to achieve sales, customer service and operational targets.

Responsibilities

  • Manage the counter and ensure all team members are aligned with the Brand vision.
  • Coach and inspire the team to develop and exceed their KPIs.
  • Ensure the smooth running of the counter and maintain a high-performing team.

Requirements

  • Proven retail management experience, preferably in Beauty or a fast-paced retail environment.
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling.
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation.


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