Hospitality Ambassador
2 weeks ago
As a Food & Beverage Team Member at Aloft Liverpool, you will be part of a dynamic team that delivers exceptional guest experiences. Our hotel is situated in the heart of Liverpool, offering an exciting work environment with plenty of opportunities for growth and development.
Competitive Salary: £18,000 - £20,000 per annum
About the RoleWe are seeking a friendly and professional individual to join our team as a Food & Beverage Team Member. As a key member of our hospitality team, you will be responsible for delivering outstanding customer service, managing food and beverage orders, and maintaining a clean and welcoming dining area.
- You will welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- You will take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
- You will serve food and drinks with care, keeping presentation standards high and timing smooth.
- You will set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
- You will prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
- You will keep the dining area stocked by assisting with inventory and restocking supplies.
- You will uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
- You will work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service. As a Food & Beverage Team Member, you will have:
A friendly, professional approach with a passion for creating positive guest experiences.Prior food and beverage service experience is a plus, but we welcome a willingness to learn.Clear communication skills to interact confidently with guests and colleagues.A keen eye for detail, especially in order accuracy and food presentation.Team-focused, ready to jump in and support others to keep service flowing.Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.We offer a range of benefits, including discounted hotel room rates, enhanced maternity leave, course sponsorship, and flexible working arrangements. At RBH Hospitality Management, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
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