Hospitality Ambassador
1 week ago
Embark on a dynamic career with Village Hotels as a Hospitality Ambassador, where you will be at the heart of delivering exceptional guest experiences. As a key member of our team, your warm smile and friendly demeanor will make all the difference in creating unforgettable memories for our visitors.
Company Overview
Village Hotels is a vibrant hospitality brand that prides itself on embracing personality, individualism, and fun. Our modern spaces are designed to nurture creativity, foster connections, and provide unparalleled comfort for guests. By joining us, you'll become part of a lively community that thrives on teamwork, innovative ideas, and unwavering dedication to excellence.
About the Role
We're seeking an exceptional team player who shares our passion for delivering world-class service. As a Hospitality Ambassador, you will work closely with our talented teams to ensure seamless operations, ensuring every guest has an unforgettable experience. Your primary responsibilities include:
- Providing warm welcomes and farewells to guests
- Addressing queries and resolving issues promptly and professionally
- Fostering a culture of inclusivity, respect, and open communication
- Collaborating with colleagues to drive sales, increase revenue, and exceed targets
- Engaging with guests through social media, feedback, and other channels to build strong relationships and encourage repeat visits
What We Offer
Village Hotels offers a comprehensive benefits package that includes:
- A competitive salary of £18,000 - £20,000 per annum, depending on experience
- A range of perks, discounts, and rewards tailored to enhance your work-life balance and overall well-being
- Ongoing training and development opportunities to help you grow professionally and personally
- A collaborative and supportive work environment that encourages creativity, innovation, and continuous improvement
- Regular team-building activities, events, and celebrations to foster camaraderie and recognition
Requirements
To succeed in this role, you should possess:
- A proven track record of delivering exceptional customer service in a fast-paced environment
- Excellent communication, interpersonal, and problem-solving skills
- A strong ability to work collaboratively as part of a dynamic team
- A willingness to learn, adapt, and evolve with the business
- A passion for hospitality, innovation, and making a positive impact
Why Join Us?
Village Hotels is more than just a workplace – it's a community that values diversity, inclusivity, and mutual support. By joining our team, you'll become part of a vibrant network of like-minded individuals who share a passion for delivering world-class hospitality. With regular opportunities for growth, learning, and self-improvement, you'll have the chance to develop new skills, expand your horizons, and achieve your full potential.
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