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Housekeeping Operations Manager
2 months ago
Isisekelo Recruitment is seeking a highly skilled and experienced Housekeeping Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of the housekeeping department, ensuring the highest standards of cleanliness and organization are maintained throughout our organization.
Key Responsibilities- Develop and Implement Housekeeping Policies: Create and maintain comprehensive housekeeping policies and procedures to ensure a clean and safe environment for all employees and guests.
- Manage Housekeeping Schedules: Develop and implement cleaning schedules to ensure that all areas of the organization are cleaned and maintained to the highest standards.
- Prepare and Manage Budgets: Prepare and manage budgets for the housekeeping department, ensuring that all expenses are accounted for and that the department operates within budget.
- Order Cleaning Supplies: Order cleaning supplies and equipment as needed to ensure that the housekeeping department has the necessary resources to perform their duties.
- Conduct Regular Inspections: Conduct regular inspections to ensure that the housekeeping department is meeting the highest standards of cleanliness and organization.
- Train and Supervise Staff: Train and supervise housekeeping staff to ensure that they have the necessary skills and knowledge to perform their duties.
- Handle Guest Complaints: Handle guest complaints and ensure that they are resolved promptly and efficiently.
- Collaborate with Other Departments: Collaborate with other departments to ensure that the housekeeping department is working effectively with other teams.
- Maintain Accurate Records: Maintain accurate records of housekeeping activities, including inventory, budgets, and employee schedules.
- Conduct Performance Evaluations: Conduct performance evaluations and provide feedback to housekeeping staff to ensure that they are meeting the highest standards of performance.
- High School Diploma or Equivalent: A high school diploma or equivalent is required, with a bachelor's degree in hospitality management being a plus.
- Proven Experience: Proven experience as a housekeeping manager or similar role is required.
- Strong Knowledge: Strong knowledge of housekeeping procedures and techniques is required.
- Good Understanding: A good understanding of budget management and cost control is required.
- Leadership Skills: The ability to lead and manage a team effectively is required.
- Communication Skills: Excellent communication and interpersonal skills are required.
- Attention to Detail: Attention to detail and strong organizational skills are required.
- Problem-Solving Skills: Good problem-solving abilities are required.
- Flexibility: The ability to work flexible hours, including weekends and holidays, is required.
- Technical Skills: Proficiency in Microsoft Office and hotel management software is required.
