Business Continuity Specialist

5 days ago


London, Greater London, United Kingdom NATIONWIDE BUILDING SOCIETY Full time
About the Role

We are seeking a highly skilled Business Continuity Specialist to join our team at Nationwide Building Society. As a key member of our Group Incident Management team, you will play a crucial role in driving forward our Business Continuity and Operational Resilience Strategy.

Key Responsibilities:

  • Act as a Subject Matter Expert (SME) to support individual business areas in delivering against the requirements of our Business Continuity Control Policy and supporting Standards.
  • Educate and influence key stakeholders, including Executive Committee members and senior managers, to ensure they understand their roles and responsibilities in Business Continuity and Operational Resilience.
  • Report on the effectiveness of controls across the organization, supporting regulatory requirements.
  • Develop and maintain an in-depth understanding of the Business Continuity and Exercising team's responsibilities and promote how they enable the management of relevant risks and controls within our risk appetite for Operational Resilience.
  • Work with stakeholders to improve data held within our Business Continuity Management tooling, considering lessons learned from incidents and exercises.
  • Support reporting through governance forums, preparing committee papers and responding to questions on Business Continuity.
  • Contribute to Business Continuity-related projects and programs, driving forward the Operational Resilience agenda.
  • Line manage senior analysts within the team as required.
  • Engage with industry bodies, including the Business Continuity Institute and Retail Banking Resilience and Continuity Group.
  • Lead resilience and continuity analysis and quality assurance reviews to identify potential vulnerabilities and control gaps.
  • Participate in various meetings within Security & Resilience and the wider organization to represent Business Continuity and Resilience.
  • Be part of the on-call rota for our Silver Incident Management process, responding to disruptive events during and out of hours.

About You

We are looking for a highly motivated and experienced Business Continuity Specialist who can demonstrate:

  • A solid understanding of Business Continuity, exercising, and Operational Resilience, with practical experience in delivering its core components.
  • Key practical experience in engaging stakeholders to deliver Business Continuity Management System components, including Business Impact Analysis, Business Continuity Plans, and bronze-level exercising programs.
  • Attention to detail, ensuring data and reports are insightful and reliable for decision-making.
  • Strong communication and influencing skills.
  • Working knowledge of industry standards, including ISO 22301 and the Business Continuity Institute's Good Practice Guidelines.
  • A recognized Business Continuity or Resilience-related professional accreditation, such as MBCI.
  • Proven experience in delivering effective contingency and continuity planning with stakeholders to add value to an organization.
  • A proactive and positive approach, with the ability to self-motivate and see tasks through to completion.

Our Customer First Behaviours

We value our Customer First behaviours, which are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing how you demonstrate these behaviours:

  • Say it straight - Be honest and direct with good intent, and say what needs to be said in the room.
  • Push for better - Aim high and constantly look for better in how we work together and serve our customers and members.
  • Get it done - Prioritize what will have the greatest impact, be decisive, and take accountability for delivering on the end-to-end outcome.

What We Offer

We offer a range of benefits, including:

  • A personal pension - if you put in 7% of your salary, we'll top up by a further 16%
  • Up to 2 days of paid volunteering a year
  • Life assurance worth 8x your salary
  • A great selection of additional benefits through our salary sacrifice scheme
  • Wellhub - Access to a range of free and paid options for health and wellness
  • Access to an annual performance-related bonus
  • Access to training to help you develop and progress your career
  • 25 days holiday, pro rata


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