Library Assistant Professional

Job Description">">

Company Overview

">Libraries NI is a dynamic organization committed to delivering exceptional library services to the community. We are seeking an enthusiastic and dedicated individual to join our team as a Library Assistant.

Job Summary

">We are looking for a highly motivated and organized person who can work effectively in a team environment. The successful candidate will assist in the delivery of all library services, provide excellent customer service, and maintain a welcoming environment for clients and colleagues.

Key Responsibilities

">- Assist clients to make best use of services and facilities through introducing and explaining library services, rules and regulations to new and existing clients.
- Assist with the routine delivery of promotional activities, including school class visits, story time, user education events, special initiatives etc.
- Maintain an orderly, safe, and welcoming environment for clients and colleagues in accordance with Libraries NI Health and Safety policy.
- Provide first response to comments and complaints from the public within the guidelines of the Library Services complaint procedure.

Requirements

">- A minimum of five GCSE/GCE O levels at grades A*-C / 9-4 or equivalent, including English and Maths or equivalent/higher qualification.
- At least one year's experience working with the public in a face-to-face customer-focused environment.
- Proficiency in the use of e-mail and the internet to support people using online services/current technology.
- Good oral and written communication skills.

Benefits

">- Salary: £20,000 - 25,000 per annum, dependent on experience.
- NJC terms and conditions of service.
- Membership of the Northern Ireland Local Government Pension Scheme (automatic for persons eligible to join).

---