Meetings and Events Lead

5 hours ago


Edinburgh, Edinburgh, United Kingdom Apex Grassmarket Hotel Full time
Meet Our Team">

At Apex Grassmarket Hotel, we're proud of our diverse and talented team, who share a passion for delivering exceptional customer experiences.


Job Summary">

This Conference and Events Supervisor role is a fantastic opportunity to join our team and make a real impact on our guests' lives. As a key member of our Conference and Events team, you'll be responsible for ensuring every event runs smoothly and exceeds our guests' expectations.


Responsibilities">
  • Set up meeting rooms and events areas to ensure an exceptional experience for our guests.
  • Deliver excellent customer service during each event, responding promptly to guest requests and fulfilling special requirements.
  • Serve food and beverages to guests, maintaining the highest standards of presentation and service.
  • Prepare tea/coffee breaks and stations with appropriate food and beverages, as stated on the Event function sheet.

Requirements">

To succeed in this role, you'll need:

  • Previous experience in a Conference and Events role.
  • Ideal evidence of supervisory training.
  • The ability to deliver excellent standards and use your initiative.
  • A strong customer service attitude and a genuine desire to provide a warmer welcome to our guests.

Benefits">

As a valued member of our team, you'll enjoy a range of benefits, including:

  • A competitive salary of £27,000 - £33,000 per year, depending on experience.
  • 29 days holiday.
  • Training and development opportunities from day one.
  • Employee events and celebrations.
  • An in-house company interactive employee communication app.
  • Access to our state-of-the-art gym and pools.
  • Healthy meals while working.
  • Access to an external Employee Assistance Programme.
  • Financial Wellbeing App Wagestream.
  • A £200 referral bonus when friends or family join the team.
  • Long service recognition.
  • Involvement in our employee of the quarter and annual recognition schemes.
  • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two.
  • 50% discount in our restaurants.
  • Cycle to Work Scheme.
  • Discounted room rates for employees, friends, and family.
  • Spa treatments and product discounts.
  • Critical Illness & Life Assurance cover.


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