Meetings and Events Lead
5 hours ago
At Apex Grassmarket Hotel, we're proud of our diverse and talented team, who share a passion for delivering exceptional customer experiences.
Job Summary">
This Conference and Events Supervisor role is a fantastic opportunity to join our team and make a real impact on our guests' lives. As a key member of our Conference and Events team, you'll be responsible for ensuring every event runs smoothly and exceeds our guests' expectations.
Responsibilities">
- Set up meeting rooms and events areas to ensure an exceptional experience for our guests.
- Deliver excellent customer service during each event, responding promptly to guest requests and fulfilling special requirements.
- Serve food and beverages to guests, maintaining the highest standards of presentation and service.
- Prepare tea/coffee breaks and stations with appropriate food and beverages, as stated on the Event function sheet.
Requirements">
To succeed in this role, you'll need:
- Previous experience in a Conference and Events role.
- Ideal evidence of supervisory training.
- The ability to deliver excellent standards and use your initiative.
- A strong customer service attitude and a genuine desire to provide a warmer welcome to our guests.
Benefits">
As a valued member of our team, you'll enjoy a range of benefits, including:
- A competitive salary of £27,000 - £33,000 per year, depending on experience.
- 29 days holiday.
- Training and development opportunities from day one.
- Employee events and celebrations.
- An in-house company interactive employee communication app.
- Access to our state-of-the-art gym and pools.
- Healthy meals while working.
- Access to an external Employee Assistance Programme.
- Financial Wellbeing App Wagestream.
- A £200 referral bonus when friends or family join the team.
- Long service recognition.
- Involvement in our employee of the quarter and annual recognition schemes.
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two.
- 50% discount in our restaurants.
- Cycle to Work Scheme.
- Discounted room rates for employees, friends, and family.
- Spa treatments and product discounts.
- Critical Illness & Life Assurance cover.
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