Front Desk Associate

4 weeks ago


Edinburgh, Edinburgh, United Kingdom whitbread Full time

We're seeking a skilled Receptionist to join our team at Premier Inn in Edinburgh City Centre (Princes Street). As the face of our hotel, you'll be responsible for delivering exceptional customer service and ensuring a warm welcome for our guests.

Key Responsibilities:

  • Provide a high level of customer service to guests, responding to their queries and resolving any issues promptly.
  • Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.
  • Collaborate with the housekeeping team to ensure rooms are prepared to a high standard.
  • Process payments and handle cash transactions accurately.
  • Maintain a clean and organized front desk area, adhering to health and safety standards.

What We Offer:

  • A competitive hourly rate.
  • A permanent contract with a guaranteed 16 hours per week.
  • Opportunities for career growth and development within our business.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A company pension and save as you earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

About Us:

Whitbread is a leading hospitality business, committed to delivering exceptional customer experiences. We believe in creating a welcoming and inclusive environment for all our guests and team members.

Why You'll Love Working with Us:

  • Our warm welcome and simple administration system make it easy to get started.
  • Opportunities for career growth and development within our business.
  • A supportive team environment, with a focus on collaboration and teamwork.
  • A range of benefits and perks, including discounts and rewards.

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