Technical Support Professional
17 hours ago
Arden White seeks a skilled Technical Support Professional to join its IT department in Northampton. As part of our dynamic team, you will play a vital role in ensuring the smooth operation of our IT systems and infrastructure.
This ongoing contract opportunity offers a rare chance to demonstrate your technical expertise and showcase your skills with a leading motorsport business. You will be responsible for delivering high-quality technical support, resolving issues promptly, and collaborating with cross-functional teams to drive project success.
Key responsibilities include troubleshooting, problem-solving, and root cause analysis, as well as planning, organizing, and leading fast-moving workloads. Your experience with ITIL, PRINCE2, and Agile methodologies will be essential in achieving project goals.
You will also support junior colleagues through training and mentorship, ensuring they develop the necessary skills to excel in their roles.
The ideal candidate will possess expertise in enterprise application, middleware, and infrastructure technologies, including VMware, DHCP, DNS, AD, DFS, GPO, M365, Entra AD, and MDM. Database support, administration, and optimization (SQL) skills are also required. Capacity, performance, and availability monitoring using SCOM will be crucial.
We offer a competitive salary of £40,000 - £55,000 per annum, based on experience, along with access to cutting-edge facilities, including an onsite subsidised restaurant, gym, and parking. Our referral scheme provides additional incentives for successful referrals, and we commit to creating a supportive environment that fosters growth and development.
As a valued member of our team, you will contribute to multiple F1 championship-winning engineering projects, working alongside a talented group of professionals who share your passion for innovation and excellence.
Please note that if you require any reasonable adjustments or have specific needs during the selection process, please inform us.
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