Medical Office Assistant
4 days ago
Rubislaw Place Medical Group
Reception and Administration Assistant
37 hours per week
Monday/Tuesday/Thursday/Friday
0800 – 1600 Wednesday
We are seeking a highly organized and efficient Reception and Administration Assistant to join our team at Rubislaw Place Medical Group in Aberdeen. As a key member of our front desk team, you will provide exceptional patient care and administrative support to our doctors and patients.
Job Purpose:
To provide administrative support to our doctors and patients, ensuring a smooth and efficient experience for all.
Key Responsibilities:
- Provide the first point of contact between patient and surgery
- Book new and return appointments by telephone or face to face as appropriate
- Record patient's arrival for appointment
- Record requests for prescriptions
- Produce prescriptions in accordance with practice protocol
- Undertake electronic filing of correspondence in patient's record
- Deal with queries from patients, health professionals and pharmacists with support from GPs as required
- Record requests for urgent appointments with the triage/duty Doctor in accordance with practice protocol
- Record requests for home visits with the triage/duty Doctor and prepare summaries for these
- Issue appropriate paperwork to patients wishing to register with the practice in accordance with practice protocol
- Photocopy documents and send faxes as required
- Log outgoing mail in accordance with practice protocol
- Provide admin support in relation to practice recall systems.
In addition to the duties listed, any other relevant task may be requested by the GPs or Practice Manager. A willingness to participate in further training will be required.
Annual Leave 22 days plus 8 days public holidays pro rata
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