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Medical Office Assistant

2 months ago

Aberdeen, Aberdeen City, United Kingdom NHS Grampian Full time

Rubislaw Place Medical Group

Reception and Administration Assistant

37 hours per week

Monday/Tuesday/Thursday/Friday 0800 – 1600 Wednesday

We are seeking a highly organized and efficient individual to join our reception/admin team in an established city centre practice with 8,300 patients.

Job Purpose:

To provide administrative support to our doctors and patients, ensuring a smooth and efficient experience for all.

Key Responsibilities:

  • Provide exceptional customer service to patients and healthcare professionals
  • Manage patient appointments, bookings, and requests
  • Record patient information and maintain accurate records
  • Process prescriptions and correspondence
  • Support the practice team with administrative tasks
  • Deal with queries and concerns from patients and healthcare professionals
  • Contribute to the overall efficiency and effectiveness of the practice

In addition to the duties listed, any other relevant task may be requested by the GPs or Practice Manager. A willingness to participate in further training will be required.

Benefits:

Annual Leave 22 days plus 8 days public holidays pro rata