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Night Receptionist

2 months ago


Bath, Bath and North East Somerset, United Kingdom The Gainsborough Bath Spa Full time
Job Title: Night Receptionist

The Gainsborough Bath Spa is a luxurious hotel located in the heart of the World Heritage Site. We are seeking a highly skilled and experienced Night Receptionist to join our dynamic Front Office team.

Job Summary:

The Night Receptionist will be responsible for the operation of the hotel overnight, ensuring the security and safety of all guests. This role requires a positive can-do attitude, self-motivation, and a commitment to providing outstanding service to guests.

Key Responsibilities:
  1. Check in late arrivals and assist guests with service requests.
  2. Perform the night audit and prepare reports for the finance team.
  3. Conduct fire safety and security patrols of the entire hotel.
Requirements:

We are looking for an experienced assistant night manager who has worked previously in a 4 or 5* luxury hotel. The ideal candidate will have a passion for guest service, a positive attitude, and a commitment to providing outstanding service to guests.

Benefits:
  1. 28 days' holiday rising to 33 with length of service.
  2. Recognition of positive contributions aligned with our company values.
  3. Investment into your career with our Hospitality Apprentice programmes.
  4. Investment into your learning and development with the Digital Learning and courses.
  5. Financial wellbeing with lifestyle savings and discounts from over 1,200 retailers.
  6. Interactive health and wellbeing platform.
  7. Health Care cash plan benefits package.
  8. Contributing to your future with the Pension scheme.
  9. Complimentary passes to use the Thermae Bath Spa.
  10. £500 referral fee if you recommend someone to work for us.
About Us:

The Gainsborough Bath Spa is one of six hotels and properties operated by YTL Hotels in the UK. We pride ourselves on our unique culture where our guests enjoy a relaxed five-star experience.

Every day, our stars craft inspired experiences to accomplish our culture of service excellence.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.