System Support Technician Role
3 days ago
We are a leading recruitment agency, Jackson Green Recruitment Limited, seeking a highly skilled System Support Technician to join our team. As a key member of our IT department, you will be responsible for delivering exceptional technical support services to our clients.
Your primary focus will be on resolving IT-related incidents and service requests in a timely and efficient manner. You will also develop and maintain accurate knowledge base content to support future client engagements.
Key Responsibilities:
- Provide technical support to clients via various communication channels
- Troubleshoot and resolve IT-related incidents and service requests
- Develop and maintain knowledge base content
Requirements:
- Proven experience in IT system support
- Excellent technical skills, with a focus on Wintel environments
- Strong communication and problem-solving skills
- Ability to work effectively in a team environment
Estimated Salary: £28,000 - £38,000 per annum, depending on your level of expertise. We offer a competitive salary package and opportunities for professional growth and development.
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