Payment Operations Manager

4 weeks ago


London, Greater London, United Kingdom Checkout Group Full time
Our mission is to enable businesses and their communities to thrive in the digital economy. At Checkout Group, we're the strategic payments partner for some of the best known fast-moving brands globally. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. We're building diverse and inclusive teams around the world, fostering relationships and gaining a deep understanding of clients' integration requirements. As a key member of our Payments team, you'll be responsible for day-to-day interaction with internal teams and management of client relationships throughout the implementation process. This is a role in a growing team providing a great opportunity to work on a broad range of projects whilst giving you the scope to build your career in a leading fintech.Responsibilities
  • Create project plans to monitor the tasks of the project and communicate the progress to internal stakeholders.
  • Responsible for the management of relationships with clients whilst the project is in progress.
  • Serve as the main point of contact for customers throughout the implementation process, fostering relationships and gaining a deep understanding of their integration requirements.
  • Working with partners such as Mastercard, Visa, Apple, Thales, Fime and Google to enable bespoke card issuing products.
  • Building and enhancing onboarding processes to improve project delivery efficiency.
Requirements
  • Strong project management / client delivery experience, with 4+ years experience working in the payments industry.
  • Proven track record of success in customer-facing project delivery and management roles.
  • Solid knowledge of the card issuing and payment processing industry, previous experience working with schemes, perso bureaus and digital wallet providers (Apple & Google Pay) is a plus.
  • Ability to manage internal and external stakeholders to deliver on projects and card programme launches.
  • Adaptable to ambiguity and shifting priorities in a fast-paced environment.


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