Learning Management System Specialist

1 month ago

Winchester, Hampshire, United Kingdom Lane Clark & Peacock Full time
Job Title: Learning Management System Specialist

At Lane Clark & Peacock, we're seeking a highly skilled Learning Management System Specialist to join our team. As a key member of our Learning and Development team, you'll play a crucial role in ensuring the smooth operation of our Learning Management System (LMS) and coordinating specific professional qualifications.

Key Responsibilities:
  • Develop and maintain a deep understanding of our LMS, LCPLearn, and its authoring tools.
  • Collaborate with the Senior Qualifications Adviser and the wider team to ensure the LMS functions efficiently and effectively.
  • Set up, manage, and configure the LMS to meet our organization's needs.
  • Create and manage online learning paths and courses, developing engaging content and continuously improving processes.
  • Build strong relationships with key stakeholders to provide advisory and consulting services on training requirements.
  • Train and support users in navigating and utilizing the LMS effectively, including managing access and permissions.
  • Analyze and report on LMS data, including compliance reports.
  • Maintain the LMS, performing regular system checks and troubleshooting technical issues.
  • Stay up-to-date on LMS industry trends, tools, and best practices.
  • Provide feedback and recommendations for LMS improvements and upgrades.
Qualification Coordination:
  • Support students with tuition bookings, exam entry, and subsequent exam results.
  • Liaise with students, study mentors, team leaders, and external study suppliers as required.
  • Ensure the smooth onboarding of new students into our study procedures.
  • General study administration, including checking invoices, credit card payments, updating study records, and subscription renewal.
  • Coordination in relation to apprenticeships as required.
General:
  • Remain up-to-date on developments within our organization and externally, being open to new initiatives for the department.
  • Embrace a variety of tasks and projects, adjusting to the evolving needs of our organization.

This job description outlines the principal purpose and main elements of the role. It is a guide to the nature and main duties of the job as they exist currently, but is not intended as a wholly comprehensive or permanent schedule and is not part of the contract of employment.

Requirements:
  • Confidence and aptitude to build relationships across the firm with key people, and liaise, advise, and consult with them.
  • Technical aptitude with previous experience of an LMS or HRMS and good Excel skills.
  • Basic HTML knowledge (desirable).
  • Knowledge of e-learning standards (e.g., SCORM) (desirable).
  • Excellent troubleshooting and problem-solving abilities.
  • A willingness to continuously review how our approaches and processes can be developed and improved.
  • Able to identify creative solutions and adopt a flexible approach to problem-solving to meet the needs of key stakeholders.
  • A professional, positive 'can-do' attitude and ability to take own initiative.
  • An interest in how Learning & Development can add value to our organization.
  • Able to work effectively in a team but also self-motivated to work autonomously.
  • Well-organized, able to follow processes, and demonstrate attention to detail in work.
  • Ability to manage multiple projects concurrently.
  • Enthusiastic, flexible, and resilient; able to cope under pressure and deal with fluctuating workload.
  • Excellent communication skills, both verbal and written.
What's in it for you?

At Lane Clark & Peacock, we offer a range of benefits to support your overall wellbeing and help you perform to your full potential. Our benefits package includes:

  • Hybrid working (varies by role and department).
  • Professional study support (where applicable).
  • Access to our internal Wellbeing, LGBTQ+, Multicultural, and Women's networks.
  • Life assurance, income protection, enhanced maternity/paternity/adoption, and shared parental leave.
  • 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly) with options to buy & sell holiday.
  • Private medical insurance.
  • Discounted gym memberships, critical illness, and dental insurance through our flexible benefits.
  • Eye care vouchers.
  • Cycle to work scheme.
  • Digital GP services.
  • Competitive pension scheme.
  • Discretionary bonus scheme.
  • High street discounts.
  • Season ticket loans.
  • Volunteering opportunities.
  • Electric vehicle salary sacrifice scheme (qualifying period applies).

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