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Fairford, Gloucestershire, United Kingdom University of Maryland Global Campus Full timeJob Summary:The Backup Program Coordinator will provide academic and administrative support services to prospects and students, ensuring quality assurance standards are met. The successful candidate will work effectively with the Assistant Director, local military education coordinators, and staff to provide responsive and courteous support.Key...
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Fairford, Gloucestershire, United Kingdom University of Maryland Global Campus Full timeJob Summary:The Backup Program Coordinator will provide academic and administrative support services to prospects and students, ensuring quality assurance standards are met. The successful candidate will work effectively with the Assistant Director, local military education coordinators, and staff to provide responsive and courteous support.Key...
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Program Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Backup Program Coordinator to join our team at the University of Maryland Global Campus Europe. As a key member of our administration team, you will provide exceptional support services to our students and faculty, ensuring the highest quality experience for our community.
Key Responsibilities- Provide academic and administrative support to students and faculty, ensuring quality assurance standards are met.
- Document all student interactions and schedule follow-up activities through our Customer Relations Management System.
- Establish and maintain positive relationships with host military Education Services Officers and Education Center staff.
- Organize and participate in local events, such as Education Fairs, Open Houses, and Graduations, representing the University of Maryland Global Campus.
- Track and analyze class enrollments and student interest, providing input on scheduling and ensuring classrooms are equipped with necessary technology.
- Assist with processing students' military documentation and distributing marketing materials.
- Perform other duties as assigned, including facility support and base access assistance.
- High school diploma or equivalent.
- Background in customer service.
- Able to work in a fast-paced environment with accurate attention to detail.
- Basic office management and clerical skills.
- Effective written and verbal communication skills.
- Good interpersonal skills.
- Successful applicants must pass a background check and meet requirements for individual logistic support (ILS).
- Some college coursework.
- Valid driver's license.
Local applicants with individual logistical support (ILS) only. Applicants must already have and be able to maintain ILS, meaning they must possess a military ID card and SOFA card from an external source.