Store Crew Member

3 weeks ago


St Ives, Cornwall, United Kingdom FatFace Full time

We are seeking a motivated and friendly Store Crew Member to join our team at FatFace.

Your primary responsibility will be to provide exceptional customer service, ensuring a positive experience for our customers. This will involve greeting and thanking customers, providing product information, and processing sales and refunds efficiently.

In addition to customer service, you will be responsible for maintaining a clean and organized store environment, processing deliveries, and helping to replenish stock.

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work productively in a fast-paced environment, and have a positive attitude towards providing exceptional customer service.

We offer a range of benefits, including 25 days holiday plus bank holidays, a generous monthly discount allowance, and access to our learning management system, THRIVE.

As a team player, you will be expected to support floor moves, sale set-ups, and launches, and to adhere to all company policies and procedures.

If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we would love to hear from you.

Key Responsibilities:

  1. Greet and thank customers in a friendly and welcoming manner
  2. Provide product information and process sales and refunds efficiently
  3. Maintain a clean and organized store environment
  4. Process deliveries and replenish stock
  5. Support floor moves, sale set-ups, and launches
  6. Adhere to all company policies and procedures

Requirements:

  1. Excellent communication and interpersonal skills
  2. Ability to work productively in a fast-paced environment
  3. Positive attitude towards providing exceptional customer service
  4. Ability to lift and move stock as required

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