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Retail Store Manager
2 months ago
Job Summary:
Majestic Wine is seeking a highly skilled and experienced Assistant Retail Manager to join our team in Plymouth. As a key member of our store management team, you will be responsible for driving sales performance, providing exceptional customer service, and leading a team of retail professionals.
Key Responsibilities:
- Drive Sales Performance: Support the Store Manager in managing daily operations and maximizing sales opportunities to achieve KPI targets.
- Customer Service: Provide exceptional customer service to enhance customer loyalty and engagement.
- Team Leadership: Develop and mentor the team to reach their full potential and maintain a positive and productive store environment.
- Store Operations: Maintain the store's appearance and operational standards, identifying areas for improvement and implementing changes as needed.
- Compliance: Ensure compliance with internal policies and procedures, communicating effectively with the team and ensuring they are updated on business updates.
Requirements:
- Experience: Proven experience in a fast-paced retail or hospitality environment, with a strong track record of delivering exceptional customer service.
- Skills: Strong problem-solving skills, ability to work under pressure, and excellent communication and time management skills.
- Qualifications: WSET 2 Qualification required, and a valid UK/EU/EEA driving licence.
What We Offer:
- Competitive Salary & Performance Bonus
- Staff discount and career development opportunities
- Incentives for exploring vineyards worldwide
- Company Pension Plan and Life Assurance
- Uniform provided and holiday benefits
- Access to Retail Trust benefits
- Maternity, paternity, and adoption leave
- Training and continued support throughout your career
Job Specifics:
- Permanent position with full-time hours available
