Senior ITOM Capability Lead
4 weeks ago
About the Role:
Talent Flow is seeking an experienced ITOM Architect to lead ITOM initiatives and drive the development of a robust and efficient IT infrastructure. As an ITOM Architect, you will play a pivotal role in designing, implementing, and optimising our ITOM solutions, ensuring seamless operations and maximising business value.
Key Responsibilities:
- ITOM Strategy: Develop and execute a comprehensive ITOM strategy aligned with the organisation's overall IT goals and business objectives.
- Solution Architecture: Design and architect innovative ITOM solutions, leveraging industry best practices and emerging technologies.
- ITAM Integration: Collaborate with ITAM teams to ensure seamless integration between ITOM and ITAM processes, particularly in the area of SAM Pro.
- Cloud Provisioning: Oversee the automation and orchestration of cloud provisioning processes, optimising resource utilisation and accelerating deployment times.
- Event Management: Implement robust event management strategies to proactively identify, diagnose, and resolve IT incidents, minimising service disruptions.
- Consulting and Advisory: Provide expert consulting services to internal stakeholders, offering guidance on ITOM best practices and strategic decision-making.
- Team Leadership: Mentor and guide a team of ITOM engineers, fostering a culture of innovation and continuous improvement.
- Onsite Presence: Regularly engage with clients and partners on-site to ensure successful project delivery and knowledge transfer.
What We Offer:
- Competitive salary and benefits package ($30-$40k SAR per month tax free)
- Relocation package
- Opportunities for professional development and career advancement
- A dynamic and collaborative work environment
- The chance to work on cutting-edge ITOM projects
If you are a seasoned ITOM Architect with a passion for driving innovation and delivering exceptional results, we encourage you to apply.
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