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General Manager
2 months ago
We are seeking a highly motivated and experienced General Manager to join our team at Hollywood Bowl Group. As a General Manager, you will be responsible for running one of our busy centres, creating a safe, fun, and vibrant environment for your team and customers.
Key Responsibilities- Manage the day-to-day operations of the centre, ensuring excellent customer service and high-quality products.
- Lead and motivate a team of staff, providing coaching, development, and progression opportunities.
- Drive the financial and commercial performance of the business, across all four revenue streams; the bar, diner, amusements, and bowling.
- Develop and implement strategies to improve sales, profitability, and customer satisfaction.
- Collaborate with other departments to ensure seamless operations and achieve business objectives.
- Proven experience as a General Manager in the leisure, hospitality, or retail industry.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and stakeholders.
- Financial acumen and ability to manage budgets, forecasts, and financial reports.
- Strategic thinking and problem-solving skills, with the ability to analyze data and make informed decisions.
- A competitive salary and bonus structure.
- A comprehensive benefits package, including health insurance, pension scheme, and employee assistance programme.
- Opportunities for career development and progression.
- A dynamic and supportive work environment.
- Access to our Employee Assistance Programme (EAP) for you and your family.
