Credit Management Specialist

21 hours ago


Bracknell, Bracknell Forest, United Kingdom Mitel Full time
Job Overview

Mitel is seeking an experienced Credit Controller to lead the day-to-day activities and support of the Group Credit function in the German region.

About the Role
  • Direct management of risk and credit activities for the German regional Credit function, with continued guidance and support for the Credit Manager.
  • Strategic leadership and management of the German region, fostering strong working relationships and collaboration with the team.
  • Governance and territory engagement responsibilities.
  • Compliance with credit matters guidelines and regulations.
  • Development and publication of credit dashboards and reports, with review and challenging of results.
  • Process understanding, implementation of changes, and driving best practices.
Key Responsibilities
  • Advocacy for the Mitel Credit Policy, ensuring its effective communication and enforcement across the organization.
  • Liaison with Credit Manager and Global Finance Managers on all AR/Credit governance matters.
  • SAP business specialist for credit control, reviewing change requests and providing feedback via the Credit Manager.
  • Proactive identification and implementation of performance improvements (system, procedural, or behavioral).
  • Collaboration with operational teams to drive performance enhancements (DSO targets, query resolution, etc.).
Requirements
  • 3+ years of experience in credit control, preferably in a telephony or cloud environment.
  • Prior experience working in the German region.
  • Experience managing credit in high-pressure, evolving environments.
  • Dispute management skills.
  • Proactive approach to system and process development.
  • Ability to drive change and manage others through adaptation.
  • Strong numeracy and PC literacy skills, including comprehensive Excel knowledge.
  • Excellent leadership and interpersonal skills, enabling effective motivation and development in the region.
  • Strong communication and negotiation skills, with ability to build collaborative relationships throughout the business and externally.
  • Results-driven mindset and flexibility to meet business pressures and deadlines.
  • Proficiency in German language.
  • Prior SAP experience is preferred.
  • Familiarity with German banking nuances, direct debits, and contra accounting.
  • Knowledge of letters of credit, bank guarantees, certificates of residence, and foreign trade is preferred but not essential.

Estimated salary range: $120,000-$180,000 per year, depending on location and experience.



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