Compliance and Operations Manager

21 hours ago


Bracknell, Bracknell Forest, United Kingdom ZipRecruiter Full time
Job Overview

We are seeking a Compliance and Operations Manager to join our team at ZipRecruiter. In this role, you will be responsible for managing large teams within a successful call centre environment.

You will need to create a team environment where the team is empowered, takes ownership for their actions, and is recognized for the value they add. You will also be required to support the Customer Department Manager when needed and implement departmental process improvements using TQM (Total Quality Management) principles.

About the Job

The ideal candidate will have experience of managing large teams within a successful call centre environment and a solid understanding of the legal and regulatory framework that governs the finance industry.

In addition, significant experience as a high credit assessment mandate holder is preferable.

Salary and Benefits
  • A competitive salary of £300 per day via an umbrella company
  • Flexible working - 35 hr week - Monday-Friday with an occasional 10-6 day and Saturdays
  • A day in lieu of Saturday will be offered the following week and there is the option to take a 30-minute lunch over 4 days so that the fifth day will be a 2pm finish


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