House Manager

3 weeks ago


Tavistock, Devon, United Kingdom McCarthy Stone Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a House Manager. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a vibrant retirement living community.

Key Responsibilities
  • Day-to-day operational running of the development, ensuring high-quality property management and homeowner engagement.
  • Building and maintaining proactive and effective relationships with internal and external customers, representing and championing the McCarthy Stone brand.
  • Promoting and driving activities for our homeowners, driving a vibrant community, and ensuring a high level of customer satisfaction.
Requirements
  • Experience working in a customer-centric environment, with a proven track record of delivering exceptional customer service.
  • Ability to multitask and prioritize workload, with emotional intelligence, self-awareness, empathy, and compassion.
  • Problem-solving skills, with a can-do attitude and hands-on approach, time management, organization, and prioritization.
What We Offer
  • Competitive salary and bonus scheme.
  • Life assurance and employee assistant program.
  • Flexible working hours and annual bonus scheme.
  • 2 paid volunteering days per year and cycle to work scheme.

We celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all.


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