Store Manager

5 days ago


Bangor, Gwynedd, United Kingdom Winemark Full time

Job Details:

Job Title: Outlet Manager

Job Summary:

As an Outlet Manager at Winemark, you will be responsible for leading a team of Sales Advisors and ensuring the store operates efficiently and effectively. Your primary focus will be on delivering exceptional customer service, maximizing sales, and maintaining high store standards.

Duties and Responsibilities:

  • Customer Service: Provide a professional and quality level of customer service to existing and new customers, assess their needs, and identify opportunities to increase sales.
  • Team Leadership: Accountable for the day-to-day running of the store, manage staff, and ensure full adherence to company policies and procedures.
  • Commercial Awareness: Proactively seek opportunities for increased business, stay aware of competition, and support new initiatives.
  • Legislation and Compliance: Ensure correct implementation of legislation affecting the business, such as health and safety, licensing, and trading standards.
  • Organisation and Planning: Plan, prioritize, and organize work to optimize resources and meet deadlines.

Essential Qualifications and Skills:

  • Education: Good standard of education, including 5 GCSEs with English Language and Maths or equivalent.
  • Experience: Minimum of 1 year experience in a customer-focused environment, with excellent communication skills and a proven ability to work in a team.
  • Driving License: A valid driving license and access to a car are desirable.

Working Conditions:

  • Flexible approach to the needs of the business, including working a full shift on Fridays and Saturdays, and a minimum of 2 evenings per week.

Winemark:

We are a leading retailer dedicated to providing exceptional customer service and delivering high-quality products. Our team is passionate about making a difference in our communities, and we strive to create a positive and inclusive work environment.


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