Store Leader

3 weeks ago


Bangor, Gwynedd, United Kingdom Card Factory Full time

Job Introduction

At Card Factory, we're looking for a talented Store Manager to join our team. As a Store Manager, you'll be responsible for driving the success of our stores, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.

Key Responsibilities

  • Overall responsibility for the running of the store, ensuring customer experience, colleague development, and commercial growth.
  • Develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
  • Coach, train, and develop colleagues within your store, harnessing their strengths and building on development areas.
  • Make commercial decisions around stock availability and merchandising, actively seeking contact with key stakeholders to gain a wider understanding of the business.
  • Provide constructive and beneficial feedback to the store team, District and Regional Managers, around store performance and business opportunities to encourage continual growth.

About the Ideal Candidate

  • A passionate and customer-focused individual who is committed to delivering exceptional customer experiences.
  • A proven track record of leading and developing a team of colleagues in a retail environment.
  • Able to work collaboratively with wider stakeholders across the business to achieve commercial growth.

About the Company

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts, with over one thousand stores across the UK and Ireland. We're committed to delivering exceptional customer experiences and are looking for talented individuals to join our team.

What We Offer

  • 25% Card Factory colleague discount in-store and online.
  • Save As You Earn scheme.
  • Financial Wellbeing Support, Financial Education Tools, Salary Advance.
  • Seasonal incentive schemes.
  • Retail Management Apprenticeship Programmes with local providers.
  • Discounted mobile phone contracts.
  • Discounts across 100's of UK retailers.
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
  • Enhanced Family leave.

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