Customer Service Team Lead

2 days ago


Royston, Barnsley, United Kingdom Age UK Full time

We are looking for a highly motivated and organized individual to fill the role of Customer Service Team Lead. As a key member of our retail team, you will be responsible for delivering exceptional customer service, managing stock levels, and assisting the Store Manager in achieving sales targets.

The ideal candidate will have previous experience in a customer-facing role, with a passion for retail and a commitment to providing outstanding customer experiences. You will be required to work every Sunday, but this is a flexible position that allows for a good work-life balance.

This is a part-time position, with a 20 hour working week, offering a competitive salary of £23,500 per annum (pro-rata). You will also receive a generous pension contribution, life assurance, and access to exclusive discounts through our partnership with Blue Light Card.

The successful candidate will have the following skills and qualifications:

  • Excellent customer service skills
  • Ability to manage time under conflicting priorities
  • Strong communication and problem-solving skills
  • Basic financial literacy and numeracy skills


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