Customer Service Operations Specialist
3 days ago
At Mumford & Worrall Ltd, we are seeking an experienced Customer Service Coordinator to join our team on a 6-month contract. Based in Royton, this role is a fantastic opportunity for someone with strong customer service skills and a passion for delivering exceptional results.
With products sold in over 140 countries worldwide, our company is renowned for its extensive sales and service network. As a Customer Service Operations Specialist, you will play a critical role in ensuring that our customers receive the highest level of service possible.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike. Key responsibilities will include:
- Processing customer orders accurately and efficiently
- Collaborating with cross-functional teams to ensure seamless order fulfillment
- Managing customer expectations through effective communication
- Responding to and resolving customer enquiries and complaints
- Coordinating logistics and courier services to meet customer needs
We estimate the annual salary for this position to be around £30,000 - £40,000, depending on experience. This figure includes a basic salary plus additional benefits such as bonuses and professional development opportunities.
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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