Store Operations Manager
5 days ago
As an Assistant Store Manager at our national store, you will be part of a successful Storage business in York. This is not your ordinary Assistant Store Manager position. With a professional working environment and exceptional reputation, we offer a great work-life balance, supportive culture, career progression, and bonuses that match team efforts.
In this role, you will:
- Provide exceptional customer experience both on the phone and face-to-face
- Deputise for the Store Manager as needed
- Ensure the store performs well and delivers excellent customer experiences
- Be part of a fun and motivated team who enjoy their working environment and colleagues
- Follow up on overnight website enquiries and convert prospects into storage customers
- Check units daily to ensure security and complete administration tasks associated with onboarding new customers
- Open and close the store, upsell accessory items, and chase customer payments
- Gather customer reviews and maintain a neat and tidy storage facility for customers
To succeed in this role, you will need:
- A confident personality with good customer-facing skills
- Experience in sales or retail (not hard sales, but keeping customers happy and increasing sales)
- Good team management skills and a sense of humour
- A responsible and self-motivated attitude, supporting the Store Manager
- Comfortable sitting at a desk doing paperwork and moving around the store to help customers
- Physical fitness and a valid driver's license with a reliable vehicle for occasional support of nearby stores (expenses paid)
We offer a competitive salary package, including:
- Salary scale: £24k basic (plus additional bonus £6k - paid monthly and quarterly)
- Career progression opportunities
- 20 days holiday and Bank Holiday (rising by an additional day for each complete year of service up to a maximum of 25 days)
- Healthshield plan (covering medical needs)
- Personal Pension Plan (contracting out option), Life Assurance Scheme, Medical Cashback plan, Employee Assistance Scheme, Employee Discount Scheme on storage and packaging materials, Cycle to work scheme
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Store Operations Manager
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Clifton, York, United Kingdom One to One Recruitment Full timeJob OverviewThis role is an exciting opportunity to join a successful Storage business in York, providing accessible storage solutions to both businesses and the general public.
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