Assistant Store Manager

5 days ago

Clifton City of York, United Kingdom CV-Library Full time

How would you like to be part of an exciting national store working for a very successful Storage business in York? You would be working with the Store Manager and really making this massive store a success This is not your ordinary Assistant Store Manager position

There are NO late evenings or night working or even working every weekend (only every other Sat 10-4pm) and always 2 days off, see hours at end of advert below. You would be working with a Store Manager (that's the total team) to provide accessible storage to both businesses and the general public. This is a professional working environment and the organisation has an exceptional reputation. If you want a good work/life balance, a supportive and collaborative culture, career progression and bonuses that actually matches the team efforts then this is the ideal role for you.

The organisation has a very supportive management style and with good customer reviews. They really do look after their staff

In this role as Assistant Storage Manager you will be:

* Providing a great customer experience both on the phone and face to face

* Deputising for the Store Manager where required

* Ensuring the store is performing well and creating a great customer experience

* Part of a fun and motivated team who enjoy their working environment and colleagues

* Following up on all overnight website enquiries and converting any prospects into storage customers

* Daily checking of units making sure that all is secure

* Administration associated with onboarding new customers

* Opening and closing the store

* Up-selling accessory items and converting any leads into customers

* Chasing customer payments

* Gaining customer reviews on your service

* Making sure the storage facility is neat and tidy for your customers

To be successful in this role of Assistant Store Manager you will need:

* A confident personality with good customer facing skills

* Experience in a sales/retail role (this is not hard sales but keeping customers happy and increasing sales is important)

* Good team management skills and a sense of humour

* Have a responsible and self motivated attitude (and support the Store Manager)

* Comfortable sitting at a desk doing paperwork as well as up and about moving around the store helping customers. It is varied

* Physically fit

* Must drive and have own vehicle as you will need to support nearby stores on occasion (expenses paid)

In return you will be working within a supportive management structure

* Salary scale - £24k basic (plus additional bonus £6k - paid monthly and quarterly ). This store is hitting target

* Career progression

* 20 days holiday and Bank Holiday (rising by an additional day for each complete year of service up to a maximum of 25 days)

* Healthshield plan (covering medical needs)

* Personal Pension Plan (contracting out option),

* Life Assurance Scheme

* Medical Cashback plan

* Employee Assistance Scheme

* Employee Discount Scheme on storage and packaging materials

* Cycle to work scheme

Hours – Total of 37.5 hours per week (8.30am to 6pm on a split shift basis) alternate Saturdays (10 - 4pm - but always with two days off per week)

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