Programme Facilitator

5 days ago


London, Greater London, United Kingdom SE Trains Ltd Full time
Job Opportunity

Customer Experience Programme Facilitator

About the Role

We are seeking a skilled Customer Experience Programme Facilitator to join our Training Team on a Fixed Term Contract basis. As a key member of our team, you will play a crucial role in delivering impactful programmes that enhance customer experience.

Key Responsibilities

  • Design and deliver engaging training programmes that meet customer needs
  • Collaborate with cross-functional teams to develop and implement customer experience strategies
  • Conduct needs assessments and analysis to inform programme development
  • Measure and evaluate programme effectiveness

Requirements

To be successful in this role, you will have:

  • Proven experience in customer experience programme delivery
  • Strong knowledge of customer experience principles and practices
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer

As a Customer Experience Programme Facilitator with SE Trains Ltd, you will have the opportunity to work with a talented team and contribute to the development of our customer experience strategy. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Apply Now

For more information, please contact us at ZIPC1_UKTJ.



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