Programme Facilitator
5 days ago
Customer Experience Programme Facilitator
About the Role
We are seeking a skilled Customer Experience Programme Facilitator to join our Training Team on a Fixed Term Contract basis. As a key member of our team, you will play a crucial role in delivering impactful programmes that enhance customer experience.
Key Responsibilities
- Design and deliver engaging training programmes that meet customer needs
- Collaborate with cross-functional teams to develop and implement customer experience strategies
- Conduct needs assessments and analysis to inform programme development
- Measure and evaluate programme effectiveness
Requirements
To be successful in this role, you will have:
- Proven experience in customer experience programme delivery
- Strong knowledge of customer experience principles and practices
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
What We Offer
As a Customer Experience Programme Facilitator with SE Trains Ltd, you will have the opportunity to work with a talented team and contribute to the development of our customer experience strategy. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Apply Now
For more information, please contact us at ZIPC1_UKTJ.
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