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Sales Support Specialist

2 months ago

Northampton, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full time
Sales Administrator Job Description

You will be responsible for providing essential administrative support to the sales team, ensuring the smooth operation of sales processes and contributing to overall sales success. This role involves a variety of tasks, including order processing, data management, and customer support.

Key Responsibilities:
  • Order Processing: Accurately process customer orders, ensuring timely and correct fulfilment.
  • Maintain and Update Customer Data: Maintain and update customer and sales data in the company's CRM system.
  • Sales Reporting and Analysis: Prepare sales reports and analyse sales performance metrics.
  • Customer Support: Assist with customer enquiries and resolve issues related to orders, billing, or returns.
  • Sales Contract Management: Manage and track sales contracts and agreements.
  • Administrative Support: Handle general administrative duties such as filing, photocopying, and data entry.
  • Team Support: Provide administrative support to the sales team, including scheduling meetings, preparing presentations, and managing travel arrangements.
Additional Skills:
  • CRM Experience: Experience with CRM software (e.g., Salesforce, HubSpot).
  • Sales Knowledge: Knowledge of sales processes and terminology.
  • Customer Service: Experience in customer service.
Qualifications:
  • Organisational Skills: Strong organisational and time management skills.
  • Microsoft Office: Proficiency in Microsoft Office Suite, especially Excel and Word.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Attention to Detail: Attention to detail and accuracy.
  • Teamwork: Ability to work independently and as part of a team.

If you're interested in this role, please forward an up-to-date copy of your CV or contact us for a confidential discussion about your career.