Housekeeping Associate

5 days ago

Aberdeen, Aberdeen City, United Kingdom Troo Hospitality Full time
{"title": "Room Attendant", "description": "Room Attendant

At Troo Hospitality, we are seeking a skilled Room Attendant to join our Housekeeping team at Mercure Aberdeen Caledonian Hotel.

Key Responsibilities:
  • Cleaning and Maintenance: Thoroughly clean and tidy guest rooms, including making beds, changing linens, dusting, vacuuming, and cleaning bathrooms.
  • Inventory Management: Check and restock inventory of cleaning supplies.
  • Lost and Found Procedures: Follow hotel procedures for handling lost and found items, ensuring proper documentation and storage.
  • Guest Interaction: Respond to guest requests and complaints in a timely and courteous manner.
  • Security: Ensure all guest rooms are secured and properly locked when leaving them.
  • Teamwork and Independence: Ability to work independently and as part of a team, demonstrating flexibility and cooperation.
  • Attention to Detail: Strong attention to detail and ability to follow instructions precisely.
  • Time Management: Excellent time management and organisational skills, able to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Communication Skills: Good communication skills and ability to interact with guests and colleagues in a positive and professional manner.
  • Laundry Services: Collect laundry and dry cleaning for guests. Sort and count linen and towels for collection by the laundry company.
Benefits:
  • Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
  • Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs.
  • Food and Beverage Discounts: Enjoy mouth-watering discounts at our partnered restaurants and bars.
  • Employee Discount Rates: As a Troo Hospitality team member, you get exclusive access to unbeatable travel discounts.
  • Perks and Discounts: Explore a world of exciting offers on entertainment, fitness, shopping, and more through our partnership with Reward Gateway.
  • Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme.
  • Long Service Incentives: Dedication deserves celebration Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
  • Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
", "lang_code": "en-US"}

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