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Customer Service Representative

2 months ago


Newport, Newport, United Kingdom McDonald's Full time

About the Role

We're looking for a friendly and welcoming individual to join our team as a Customer Care Assistant at McDonald's. As a key member of our restaurant team, you'll play a vital role in ensuring our customers have an exceptional experience every time they visit.

Key Responsibilities

  • Provide exceptional customer service, ensuring every customer leaves with a smile
  • Work collaboratively with the team to maintain a clean and welcoming dining area
  • Assist with special events and promotions, making sure our customers feel valued and included
  • Communicate effectively with customers, responding to their needs and concerns
  • Contribute to a positive and inclusive team environment, fostering a culture of respect and camaraderie

What We Offer

As a Customer Care Assistant at McDonald's, you'll enjoy a range of benefits, including:

  • Holiday pay
  • Service Awards
  • Meal allowance
  • Employee discounts from top high street and online brands

Requirements

To succeed in this role, you'll need:

  • Excellent communication and interpersonal skills
  • A friendly and approachable demeanor
  • The ability to work effectively in a fast-paced environment
  • A commitment to providing exceptional customer service

Why Join Us?

At McDonald's, we're passionate about providing opportunities for our employees to grow and develop. As a Customer Care Assistant, you'll have the chance to learn new skills, work with a talented team, and contribute to the success of one of the world's most recognized brands.